How damage reports work
- Submit this report. Tell us what happened and upload photos of the damage.
- Pay for shipping (both ways). Once we review, we'll invoice you for round-trip shipping, your gear to our Tarifa workshop AND the replacement back to you. You pay once, upfront. After payment we email you the return label.
- We assess and quote. Our techs inspect the gear. If it's covered by FoilCare (normal riding wear), repair is free. If damage is beyond normal use (abuse, impact, negligence), we'll quote a repair fee capped at your membership liability.
- You pay any charges. If a fee applies, we invoice you. Nothing to pay if FoilCare covers it.
- Your gear comes back repaired. We ship the same item back to you, working again. Your membership continues uninterrupted, no new selling plan, no pro-rated charge.
Identify the Damage
Select the affected part and type of damage.
Loading your gear…
Describe the Damage
Provide details about what happened and when.
Upload Photos
Upload at least 1 clear photo of the damage. Multiple angles help us assess faster.
FRONT & BACK
*
FRONT
Tap to upload
BACK
Tap to upload
Extra photos (optional)
Click to upload or drag & drop
JPG, PNG, HEIC, max 5MB per photo, 0 / 8Review & Submit
Review your report before submitting.